Innovative Methods for
Be a Frontline H.E.R.O.
A Parable to Propel Your Job & Life
Released in July 2018 as Cyndi’s first parable-based business story, details the inner workings of engaging employees to provide an optimal customer outcome through improving the manager experience. One of Amazon.com’s #1 New Release in Business Leadership Training, “Be a Frontline H.E.R.O.” has helped many managers propel their teams. Many managers who operate without a framework tend to parent their team, rather than manage, leaving them vulnerable to the pitfalls of ineffective management. Quick read packed with five easy-to-use and readily applicable tools.
The Rudolph Factor
Finding the Bright Lights that Drive Innovation in Your Business
Released in 2009, details the inner workings of GREATNESS at THE BOEING COMPANY’S renowned C-17 PROGRAM’s cultural transformation (two time Baldige recipient).
The Rudolph Factor was one of BusinessWeek.com’s “20 Great Summer Reads” and has been noted in MWorld, Quality Digest and has been featured in over 70 notable national and international publications. Cyndi was granted sole authorized access to chronicle how the people engaged in transforming the C-17 Program. The magic truly is in the people.
Catch! A Fishmonger’s Guide to Greatness
Stop Floundering and Become More Effective in Your Life and Work
Released in 2005, details the inner workings of GREATNESS at the WORLD FAMOUS PIKE PLACE FISH MARKET.
Over 80,000 copies sold; translated into 17 languages; and winner of the IPPY Book of 2005 in the Business/Career Category. “Catch!” highlights the underlying driving forces causing the Pike Place Fish Market’s crowd-pleasing antics and famously fun work environment.
What’s a Rudolph,
Embracing Rudolph Thinkers: Unlocking Your Secret Weapon
Leveraging Your Team for