Privacy Policy

Last updated on May 8, 2023

Introduction

Guide to Greatness®, LLC (“G2G”) knows that you care about how your personal information is used and shared, and we take your privacy seriously. G2G has created this Privacy Policy to demonstrate our commitment to your privacy.

Please read this policy carefully to understand G2G’s policies and practices regarding collection and use of your information. By accessing the G2G website at www.guidetogreatness.com, including all related pages and/or services offered by G2G (collectively, the “Site”), you are accepting the practices outlined in this Privacy Policy. If you do not agree with this Privacy Policy, do not access, or use the Site. By accessing or using the Site, you agree to this Privacy Policy, which is part of, and governed by, the INSERT G2G CUSTOMER AGREEMENT LINK

Please email us with any questions or comments about this Privacy Policy or our privacy practices at cyndi@guidetogreatness.com or at our mailing address, 18521 E Queen Creek Rd, Ste 105-488, Queen Creek, AZ 85142

NOTICE REGARDING DISPUTE RESOLUTION: Any disputes or claims arising under this Privacy Policy or relating in any way to your use of the Site, will be resolved by final and binding arbitration as provided for in the INSERT G2G CUSTOMER AGREEMENT LINK. Unless you opt out, you will only be able to pursue claims against G2G on an individual basis, not as part of any class or representative action or proceeding, and you will only be permitted to seek relief (including monetary, injunctive, and declaratory relief) on an individual basis.

What does this privacy policy cover?

This policy covers G2G’s collection and use of information that G2G gathers when you are on the Site and any emails, texts or other electronic communications sent through the Site. This Privacy Policy DOES NOT apply to information collected offline, through any other apps or websites (including websites you may access through the Site) or by any third party. These other websites, apps or third parties may have their own privacy policies, which we encourage you to read before providing information through them.

What information is collected?

G2G collects information from and about users of our Site: (i) directly from you when you provide it to us; and (ii) automatically when you use the Site.

Information you provide:

Personal Information: When you access or use the Site, we may ask you to provide personally identifiable information (“Personal Information”). For example, we require customers who register to use the Site to give us the following personal information: their name, company name, address, phone number, and e-mail address, and the identity of users within the organization that will be using the Site. When you initially express interest in obtaining additional information about the Site, or when you register for the Site, we may also ask for additional types of personal information, such as title, department name, fax number, etc. We may also request demographic information and unique identifiers to provide you with a more personalized experience or verify your passwords.

Customer Data: Any content or information submitted by users of the Site is referred to herein as “Customer Data”. Customer Data is controlled by the G2G customer who created the user account from which the Customer Data was submitted. G2G collects or processes Customer Data on behalf of this Customer, not the user who submitted it. If you are using the Site at the invitation of a customer, whether that Customer is your employer or not, that Customer determines its own policies, including without limitation policies regarding permissions, storage, access, modification, deletion, sharing and retention of Customer Data which may apply to your use of the Site. Please consult with your customer about the policies and settings it has in place.

Information collected automatically and tracking: When you access the G2G site, we may automatically collect: (i) usage details (including your internet browser traffic data, location data, communication data and the resources you access and use through the Site and Services); (ii) device information (including device type, device settings, crash data, IP address, operating system, browser type, hardware ID, and mobile network information); (iii) stored information (including metadata and other information associated with the files stored on your device, such as cookies and local storage user preferences); and (iv) location information (including real-time information about the location of your device). If we do not offer an opt out for certain information which you do not want us to collect, please do not access or use the Site, or, if you have already accessed or used the Site, stop doing so immediately and delete the Site from your devices. We also may use, or work with third parties who use, these technologies to collect information about your activities over time and across third-party websites, applications, or other online services (behavioral tracking).

Do Not Track (DNT) signals are signals sent through a browser informing us that you do not want to be tracked. We do not assign any meaning to DNT signals as there is no consistent industry standard for compliance.

Information Collection Technologies: The technologies we use for automatic information collection may include cookies (or mobile cookies) or web beacons. Cookies are small files sent to and stored on the computer or device you use to access or use our Site. Cookies may be used to monitor use of our Site, customize content specific to your interests, ensure that you do not see the same advertisements repeatedly and store your username and password, so you do not have to re-enter it each time you access or use the Site. It may be possible to refuse to accept cookies by activating the appropriate setting on your computer or device. However, if you select this setting, you may be unable to access certain portions of our Site.

Third-Party Information Collection: When you access or use the Site, or access their content, certain third parties, such as advertisers, analytics companies (e.g., Google Analytics), your mobile device manufacturer or your mobile service provider may use automatic information collection technologies to collect information about you, your computer, or your device. The information these third parties collect may be associated with your personal information or your online or mobile activities over time and across different websites, apps, and other online services websites. Third parties may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. You may opt-out of third-party cookies from Google Analytics on its website.

How We Use Your Information: This section describes only how G2G may use your information. Customers determine their own policies for the use of Customer Data. G2G does not control how Customers or any third parties with whom Customer shares Customer Data use such Customer Data.

Customer data: We may access and use Customer Data as reasonably necessary and in accordance with the Customer’s instructions to: (i) provide Customer and its authorized users with the Site and its contents, and any other information, products or services that Customer requests from us; (ii) maintain and improve the Site; (iii) fulfill any other purpose for which Customer provides it; and (iv) as set forth in our agreement with the Customer or as otherwise approved by Customer.

Other data:

Personal Information: We use personal information that we collect about you or that you provide to us, to: (i) provide you with the Site and its contents, and any other information, products or services that you request from us; (ii) maintain and improve the Site; (iii) fulfill any other purpose for which you provide it; (iv) carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; and (v) communicate with you concerning your use the Site, including sending notices when updates are available, and of changes to any products or services we offer or provide through the Site (which notices are considered part of the Site and for which you cannot opt out). In addition, the personal information we collect helps us improve our Site and deliver a better and more personalized experience by enabling us to estimate our audience size and usage patterns, store information about your preferences, customize our Site according to your individual interests, speed up your searches, and recognize you when you use the Site. G2G uses your traffic data to help diagnose problems with its server, analyze trends and administer the Site.

Financial Information: Any financial and billing information that we may collect from you is used for the purpose of checking your qualifications as a prospective customer and/or billing processes. Such billing information is not used by G2G for marketing or promotional purposes. G2G may use a third-party intermediary to manage the credit card and billing processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card and billing processing.

Aggregated or De-Identified Information: This Privacy Policy is not intended to place any limits on what G2G does with data that is aggregated and/or de-identified so that it is no longer associated with identifiable users of customers of the Site. G2G may use such information in any way G2G determines, in its sole discretion, including to provide research, advice and information, for benchmarking purposes (e.g., we may publish an industry white paper that uses data collected using our Service), and for marketing purposes (e.g., by listing overall number of goals created, improvements, changes in status, screen captures, etc.). This type of collective data enables us to determine how often users use parts of the Site so we can make the Site appealing to as many customers as possible.

Will G2G share your information?

This section describes only how G2G shares and discloses your information. Customers determine their own policies for the sharing and disclosure of Customer Data. G2G does not control how Customers or any third parties with whom Customer shares Customer Data choose to share or disclose such Customer Data. Information about our customers is an integral part of our business. While we may disclose aggregated and/or de-identified information about our users in our sole discretion, we neither rent nor sell your personal information to anyone. We share your personal information only with entities that are controlled or controlled by or under common control of G2G, and as described below:

Agents: We retain or employ other companies and people to perform tasks on our behalf and may need to share your information with them to provide products or services to you. Examples may include analyzing data, providing administrative assistance, processing credit card payments, and providing customer service.

Protection of G2G and others: We may release personal information when we believe in good faith that release is necessary to comply with the law or court order; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of G2G, our employees, our customers, our users, or others.

With your consent

Except as set forth above, you will be notified when your personal information may be shared with third parties.

Is information about me secure?

We implement measures designed to protect the information you provide to us from accidental loss or unauthorized access, use, alteration, or disclosure. However, the safety and security of your information also depends on you. We urge you to protect your user information and password and to be careful about giving out information in public areas of the Site, which may be viewed by other users of the Site. Unfortunately, transmitting information via the internet and mobile platforms is not completely secure. We cannot guarantee the security of your information when transmitted through our Site. Any transmission of your information is at your own risk, and we are not responsible for circumvention of any privacy settings or security measures we provide.

What choices do you have about G2G’s collection, use, and disclosure of your information?

Customer data: Customer provides G2G with instructions on what G2G may do with Customer Data. A Customer has many choices and control over Customer Data, including who has permission to see the Customer Data, how long the Customer Data is maintained and what the Customer Data may be used for by the Customer and its Users. These Customer choices and instructions may result in collection, use, disclosure, modification, and deletion of Customer Data by G2G. G2G will only access and use Customer Data in accordance with this Privacy Policy and any instructions received from the Customer.

Other data: We strive to provide you with choices about your personal information. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. You may be able to choose whether to allow the Site to collect and use real-time information about your device’s location through the device’s settings. However, if you disable or refuse cookies or block the use of other tracking technologies, some portions of the Site may be inaccessible or not function properly.

If you do not want us to use your email address or other contact information for advertising purposes, you can opt out by selecting “unsubscribe” or emailing us directly. You can review and change your personal information by logging into the Site and visiting your account profile page. We do not control third parties’ collection or use of your information for interest-based advertising; however, these third parties may provide you with choices relative to your personal information.

If you have any questions or concerns about your information, our use of this information, or your rights when it comes to any of the foregoing, please contact us.

California privacy rights

Under California Civil Code Section 1798.83, California residents who use our Site may request certain information regarding our disclosure of personal information to third parties for direct marketing purposes. To make such a request, please send us an email at cyndi@guidetogreatness.com or write to us at: 18521 E Queen Creek Rd, Ste 105-488, Queen Creek, AZ 85142.

Can children use G2G’s services?

Our Site and the use of services made available through G2G are not intended for children under the age of 13. G2G does not knowingly or specifically collect information about children under the age of 13 and believes that children of any age should get their parents’ consent before giving out any personal information. If you believe that we have mistakenly or unintentionally collected such information through our website, please notify us so that we may immediately delete the information from our servers.

Conditions of use

If you decide to visit the G2G Site, your visit and any possible dispute over privacy is subject to this Privacy Policy and our User Agreement, including limitations on damages, arbitration of disputes, and application of Arizona law.

Third party sites

The Site may permit you to link to other websites on the Internet, and other websites may contain links to the G2G site. These other websites are not under G2G control, and such links do not constitute an endorsement by G2G of those other websites or the services offered through them. The privacy and security practices of websites linked to or from the G2G site are not covered by this Privacy Policy, and G2G is not responsible for the privacy or security practices or the content of such websites.

Changes to this privacy policy 

G2G may amend this Privacy Policy. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes to our Privacy Policy, we will post the new Privacy Policy on this page. Your continued use of the Site after we make changes is deemed to be your acceptance of those changes, so please check this policy periodically for updates. The date that this Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting this Privacy Policy to check for any changes.

If you would like to see past versions of the G2G Privacy Policy, please contact us at cyndi@guidetogreatness.com and we would be happy to provide you with a copy of any prior version.


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